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User

05.05.2012 00:28:11

Applications Not Appearing in Remote Buddy Express

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This posting is older than 6 months and can contain outdated information.

I have Aurora installed (and have for awhile), but Remote Buddy does not recognize it. I have the most recent version of aurora from the website, and have tried re-setting the LaunchServices, restarting, reinstaling and other things as recommended in the FAQ. However, Aurora doesn't appear anywhere in remote buddy. I also noticed this morning that there don't seem to be any Accessibility options available anywhere (I don't remember seeing them before, but since I hadn't been looking for them, I can't guarantee it). I have a 2011 macbook pro running the latest OS.

Thanks,
Sarah

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

05.05.2012 15:09:02

Re: Applications Not Appearing in Remote Buddy Express

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Depending on the version of Aurora you're using, the application carries a different bundle identifier (the ID that uniquely identifies every application):

1) de.metaquark.Aurora for older versions
2) com.metakine.Aurora for newer versions

Currently, Remote Buddy ships with the behaviour for older versions and offers to install a Behaviour for the newer version via its Online Updater when it finds a newer version.

Unfortunately, Apple doesn't allow any sort of Online Updater in Remote Buddy Express or any other Mac App Store application. Therefore, you'll currently have to manually download and install the Behaviour for newer Aurora versions:

1) Download the Behaviour from
http://www.iospirit.com/static/objectfiles/file/156/Aurora.rbscriptedbehaviour.zip

2) Unzip the file

3) Install the Behaviour by double clicking Aurora.rbscriptedbehaviour in the Finder

Regarding the Accessibility Behaviour: this Behaviour, like the Behaviours to control Exposé and Spaces, are only available when using Remote Buddy under OS X 10.4, 10.5 or 10.6. Due to changes in Mac OS X Lion, they're not supported under OS X Lion. I've included that info in the release notes for version Remote Buddy 1.18, but only now noticed that I haven't also added that info to the list of Behaviours on the product page. I'll add this information right after posting this message, though. I'm sorry for the inconvenience this caused you!

Best regards,
Felix Schwarz

User

05.05.2012 15:11:01

Re: Re: Applications Not Appearing in Remote Buddy Express

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This posting is older than 6 months and can contain outdated information.

P.S.: Just noticed I had actually added the Accessibility/Spaces/Exposé Lion info to the list of Behaviours - on the Remote Buddy product page, but not on the Remote Buddy Express page :-/

User

09.05.2012 01:34:30

Re: Applications Not Appearing in Remote Buddy Express

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This posting is older than 6 months and can contain outdated information.

Awesome, thanks!

Followup question: since remote buddy express can't do online updates, is there a place/location where they are automatically available? Or is it more of an "ask and ye shall receive" type of thing?

Thanks again!
Sarah

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