Support > Remote Buddy Forum > Intermittent behavior with EyeTV 3 (User, 22.03.2008 12:22:19) // IOSPIRIT [EN]

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User

22.03.2008 12:22:19

Intermittent behavior with EyeTV 3

This posting is older than 6 months and can contain outdated information.

I'm having trouble getting Remote Buddy to work with my setup - it's a bit complex, so I understand that the interactions are going to be a bit tricky.

Anyway, I'm trying to use it to control the latest version of EyeTV 3 through the IR blaster on a SlingBox, using the EyeTV Diversity's IR port. It works, but intermittently. I can't seem to find a way to get a consistent response. It will respond to a keypress on the virtual Apple Remote on the SlingBox client and then will stop working. The Ajax remote interface works just fine, but because of the nature of trying to use it with a SlingBox, the response on screen lags 7 to 15 seconds behind the keypress, making it difficult to use. The SlingBox software does special things to reduce the perceived latency when using its virtual remote.

I had this setup working perfectly with the first version of EyeTV 3 and a EyeTV Hybrid, so I do know it's possible - do you have any suggestions?

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

Thread-display::

Intermittent behavior with EyeTV 3, User, 22.03.2008 12:22:19

Re: Intermittent behavior with EyeTV 3, User, 25.03.2008 09:43:01

Re: Re: Intermittent behavior with EyeTV 3, User, 25.03.2008 10:14:01

Re: Re: Intermittent behavior with EyeTV 3, User, 25.03.2008 10:49:02

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